Follow the Label
Use the serving amount and feeding directions shown on the final product label.
HELP FOR CAT PARENTS
Clear Answers for a Simpler Daily Routine
Find clear answers about serving, ingredients, subscriptions, shipping, and everyday use.
THE BASICS
Three Things to Know First
Follow the final product label, use Qexavo™ consistently, and contact your veterinarian about persistent or concerning symptoms.
Stay Consistent
A familiar daily serving time can make the routine easier to remember.
Know When to Ask
Persistent symptoms or medical concerns should be discussed with a veterinarian.
01
Product Basics
General questions about Qexavo™ and its intended daily role.
What is Qexavo™?
Qexavo™ is a liquid digestive-wellness supplement created to fit naturally into an indoor cat’s regular feeding routine.
Is it made specifically for indoor cats?
Qexavo™ was created around the routines and everyday wellness needs of indoor cats.
What does digestive support mean?
Digestive support refers to complementing normal digestive processes and intestinal microbial balance. It does not mean diagnosing, treating, curing, or preventing disease.
02
Serving & Routine
Questions about shaking, measuring, feeding, and consistency.
How should I serve the drops?
Shake the bottle, measure the serving with the dropper, and use the feeding method shown on the final product label.
Can I mix it with wet or dry food?
Yes. Mix the recommended serving thoroughly into your cat’s wet or dry food.
How often should I use it?
Follow the serving frequency printed on the finished product label.
How quickly should I expect a change?
Responses vary by cat and product. Avoid promising a fixed timeline unless supported by appropriate product-specific evidence.
03
Ingredients & Formula
Questions about probiotics, prebiotics, digestive enzymes, and label accuracy.
Why are probiotics included?
Probiotics are live microorganisms used in suitable products to support a balanced intestinal microbial community. Exact benefits depend on the organisms, potency, formulation, and use.
What do prebiotics do?
Prebiotics are substrates used by beneficial microorganisms living in the intestinal tract and can complement a probiotic component.
Why are digestive enzymes included?
Digestive enzymes support the normal process of breaking food into smaller components during digestion.
Where can I find the exact strains and amounts?
The finished product label and supplier specification should be the source of truth for strains, potency, amounts, and serving directions.
04
Orders, Shipping & Returns
Help with delivery, subscriptions, returns, and order support.
How long does shipping take?
Orders are typically processed within 1–2 business days and arrive within 3–5 business days after shipment.
Can I change or cancel my subscription?
You can manage or cancel an upcoming subscription through your account before the next order begins processing. Contact our support team if you need help.
What is the return policy?
Qexavo™ purchases are protected by our 90-Day Happiness Guarantee. Requests must be submitted within 90 days of delivery and meet the terms of our Return Policy.
05
Safety & Veterinary Support
When to pause use, contact support, or speak with a veterinarian.
Can I use this if my cat takes medication?
Speak with your veterinarian before introducing a supplement to a cat taking medication or managing a medical condition.
What if my cat has vomiting, diarrhea, or appetite changes?
Stop and contact your veterinarian when symptoms are persistent, severe, worsening, or accompanied by lethargy, pain, weight loss, or reduced appetite.
Is this a replacement for veterinary care?
No. Supplements should not be used to delay diagnosis or treatment of persistent symptoms or known medical conditions.
NEED MORE HELP?
We’re Here to Help
Contact Qexavo™ for order support, product questions, or help finding the right information.
This page is educational and does not replace veterinary advice. Follow the final product label and contact your veterinarian about persistent or concerning symptoms.